Support in English, German and Dutch — 06:00 to 22:00 CET, and any hour for clinical urgency info@viewde.com

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Viewde Shifts

Rostering projects in Germany tend to stall for a reason that has nothing to do with the software: they need the works council to agree, and most vendors hand that problem straight back to the customer. We bring the documentation and turn up to the meeting.

Fachkraftquote§87 BetrVG pack6 working time regimesPayroll export

What it does

Known to our German customers as Dienstplanung und Zeiterfassung.

Qualifications enforced, not remembered

The roster knows who is medication-trained, whose certificates expire next month, and what your Fachkraftquote requires on each shift. It will not publish a shift that breaches either.

Four sets of working time rules

Rest periods, maximum shifts and night work for Germany, Austria, the Netherlands and Ireland, checked when you publish the roster rather than discovered at an audit.

A works council pack, not an argument

Every deployment includes a data protection and co-determination pack written for §87 BetrVG: what is recorded, who can see it, what is not tracked, and the retention period. Our DACH team joins works council meetings on request, and did so 14 times last year.

Open shifts to the right people

An uncovered shift is offered by notification to eligible staff, ranked to avoid overtime and rest-period breaches. First to accept gets it, subject to your approval.

Time recording that stands up

Clock-in by fixed QR point or geofence, with planned against actual hours, in a form that satisfies the recording obligation confirmed by the Bundesarbeitsgericht in 2022.

Payroll without retyping

Approved hours export to the payroll systems our partners implement, with night, Sunday and public holiday supplements applied by rule per country.

Dienstplan KW 36Haus Sonnenhang · Frühdienst 11 Mitarbeitende
Besetzung 96%
2 offene Dienste
Fachkraftquote 52%
Soll 50%
MoFrühdienst vollständig besetzt4 Fachkräfte, 7 PflegehilfskräfteBesetzt
DiNachtdienst besetztRuhezeiten geprüft nach ArbZGBesetzt
MiSpätdienst — 1 offenAn 9 qualifizierte Mitarbeitende angebotenOffen
DoZeitarbeit gebucht€ 41,20/Std · gegen Budget erfasstZeitarbeit
FrFrühdienst blockiertR. Neumann: Nachweis abgelaufenAktion nötig
Arbeitszeitregeln bei Veröffentlichung geprüftStunden-Export sonntags

The detail

Planning horizonUp to 12 months, published in blocks of any length.
Compliance rulesArbZG and country equivalents, collective agreement templates (AVR, TVöD-P and private-sector patterns), Fachkraftquote, your own staffing ratios.
Time recordingQR point, geofence, or terminal. Corrections require a reason and are visible to the employee.
Payroll exportStructured export files for the payroll platforms used by our implementation partners, plus generic CSV.
Works councilDocumentation pack, DPIA extract, and attendance at co-determination meetings at no charge.
Staff appShifts, hours, leave requests, swaps, certificate expiry, in five languages.

Questions about Viewde Shifts

In Germany, Austria and the Netherlands these conversations usually go through your implementation partner. Elsewhere, write to info@viewde.com or read the full question list.

Will our Betriebsrat approve this?
That is their decision, not ours. What we can say is that of 14 co-determination processes we supported last year, 31 concluded with approval, two with conditions on retention periods that we implemented, and one service chose not to proceed.
Does it handle Bereitschaftsdienst and Rufbereitschaft?
Yes, with the different pay and rest treatment each requires, and the correct classification for working time purposes.
Can staff swap shifts themselves?
They can propose a swap; it takes effect only on approval, and the qualification and rest-period checks run again on the new pairing.

The rest of the platform

One resident record, one staff directory, one permission model across every product.

Viewde Meds

A medication record that checks the blister, the resident and the time before it will accept a signature.

About Viewde Meds

Viewde Care

Care planning that follows the Strukturmodell rather than fighting it, in whichever language the carer speaks.

About Viewde Care

Viewde Table

Residents choose meals in advance, the kitchen cooks to real numbers, and dietary requirements are checked against the care record.

About Viewde Table

See Viewde Shifts with your own documentation

Thirty minutes, screen-shared, using your forms and a resident scenario from your service, in German or English.