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An American company that grew up in Europe
Viewde started in Columbus, Ohio in 2017, built by a nursing home operator and a software engineer for eleven facilities they already knew. The first German customer, in 2019, was meant to be a one-off. Europe is now 94% of the business and the company has been run from Cork since 2021.
How the company works
There are two companies. Viewde, Inc. is the Delaware parent and owns the software. Viewde EMEA Limited in Cork employs almost everyone, signs every European contract and is the company that actually holds your data. The split exists for tax and investor reasons, which we would rather say than dress up, but it has one consequence worth knowing: your agreement is with an Irish company, under Irish and EU law.
Most of our engineering goes on regulation
About a third of it, on documentation models that differ country by country. Dull work, and the reason providers move to us from something cheaper.
We publish the numbers monthly
Availability, response times, projects delivered on time. August was our worst month for availability in two years and it is on the front page, because taking it down would be worse.
There is plenty we do not do
Home care routing is weak. We do not build billing or occupancy systems. Three providers were told last year to buy something else, and two came back for Meds anyway.
Fifty-two people, 238 services
We could hire faster. What providers say they value is that whoever answers already knows what a Pflegegrad is, and that is harder to guarantee with every twenty people you add.
The company
| US parent | Viewde, Inc., incorporated in Delaware |
|---|---|
| European company | Viewde EMEA Limited, registered in Ireland. This is the company you contract with. |
| UK company | Viewde UK Limited, registered in England and Wales |
| Main office | Penrose Dock Cork T23 YY09 Ireland |
| London office | 10 Upper Bank Street London E14 5NP United Kingdom — six people covering the UK |
| US office | One Vanderbilt 1 Vanderbilt Avenue New York, NY 10017 United States — three people, finance and legal. The original Columbus office closed in 2022. |
| Founded | March 2017, Columbus, Ohio. European operations from 2019, Cork headquarters from 2021. |
| People | 52: 34 in Cork, 6 in London, 3 in New York, 9 remote in Germany and the Netherlands. |
| Ownership | Founder-controlled. One institutional investor since a Series A in 2021; no further rounds raised. |
| Revenue, FY2025 | €7.4m. Europe is 94% of that, and about 70% of it comes through partners. |
How we got here
2017
Started in Columbus, Ohio, doing medication documentation for eleven skilled nursing facilities the founders already worked with.
US only2019
A Cologne systems house saw the product at Altenpflege and asked whether they could sell it. The first German house went live that November.
First German service2021
Cork opened and fairly quickly became the real headquarters. Series A raised. Strukturmodell support shipped about a year later than we had promised.
Moved to Cork2023
Netherlands, and a first project there that went badly enough to produce the works council and language work we now take for granted.
Four partners2026
238 services. A small London office for UK customers. The US side is 6% of revenue and has stopped growing, which is fine.
TodayWho you will be dealing with
In Germany, Austria and the Netherlands you will mostly meet your partner's people. These are the ones behind them.
Operated two skilled nursing facilities in Ohio for nine years before founding Viewde. Moved to Cork in 2021 and has not moved back.
Built clinical systems for an Irish hospital group. Owns the availability figure and is unreasonable about it.
Pflegewissenschaftlerin, fourteen years in practice and quality management before joining in 2021. Owns the country regulatory models.
Looks after the three German-speaking partners and goes to the works council meetings nobody else volunteers for.
Certifies partner consultants and owns the migration method. Previously ran rollouts for a Polish provider group.
Runs second-line support and the on-call rota, and publishes the response figures whether or not they flatter us.
Joined from a Dutch provider where he was a Viewde customer for two years, which he says is the only qualification that matters.
Owns the transfer position, the sub-processor register and the answer to every procurement questionnaire.
References before you commit
We will introduce you to a provider of similar size in your own country and language, and leave you to ask them anything without us on the call.
“The MD quality review asked for eleven months of Betreuungsdokumentation on the second morning. We produced it before lunch. On paper that request used to cost us a week of a manager's life.”
“Our works council reviewed the time recording for three months before approving it. Viewde came to two of those meetings and answered questions directly instead of sending us a data sheet. That decided the tender.”
“We run five languages on the floor. Being able to give each carer the interface in their own language, while the record itself stays in Dutch, removed most of our documentation errors in a quarter.”
Come and see it working
We will also give you the contact details of a provider running the same size of service in your country, and stay out of the conversation.