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Five products, one record
Start with medication or documentation and add the rest when you are ready. Everything shares the same resident record, staff directory and permission model, so nothing is entered twice and nothing disagrees with itself.
Viewde Meds
Medication documentation and administration
Medikationsdokumentation
A medication record that checks the blister, the resident and the time before it will accept a signature.
- Barcode scanning against blister packs from 18 partner pharmacies
- BtM register for controlled drugs under the German BtMVV, with dual signature
- PRN and Bedarfsmedikation with reason, dose and a scheduled effect check
- Missed-dose escalation to the shift lead after a threshold you set
- Body maps for patches, creams and injection sites
Viewde Care
Care records and assessment
Pflegedokumentation
Care planning that follows the Strukturmodell rather than fighting it, in whichever language the carer speaks.
- SIS-based care planning with Maßnahmenplan and evaluation dates
- Risk matrices for falls, skin, nutrition and continence
- interRAI and MUST assessments where the country requires them
- Wound documentation with photographs, measurement and healing trend
- Incident and safeguarding forms routed by country and by role
Viewde Shifts
Rostering and time recording
Dienstplanung und Zeiterfassung
A roster that respects the ArbZG, your collective agreement and your works council — and still gets built in an afternoon.
- Qualification and Fachkraftquote checks before a shift can be published
- Working time rules for DE, AT, CH, NL, IE and BE applied automatically
- Time recording compliant with the EU working time ruling and §16 ArbZG
- Open shifts offered to eligible staff by phone notification
- Export to payroll and accounting systems used by our partners
Viewde Table
Meal ordering and nutrition
Verpflegung und Ernährung
Residents choose meals in advance, the kitchen cooks to real numbers, and dietary requirements are checked against the care record.
- Picture menus for residents living with dementia
- Allergen and IDDSI texture checked from the care record automatically
- Kitchen list by table, room and texture level, printed or on screen
- Intake recorded once and posted to the care record and fluid balance
- Cost per cover and waste reporting against budget
Viewde Pulse
Alerts, escalation and oversight
Alarmierung und Steuerung
The management view of what has not happened yet, across one house or forty, in one screen.
- Live status board: signed, in progress, to do, overdue
- Escalation rules by house, by shift, by role and by country
- Push, SMS and phone escalation for clinical urgency
- Weekly quality digest for Einrichtungs- and Pflegedienstleitung
- Group dashboard with benchmarking across your own houses
Regulatory coverage by country
The documentation model, the forms and the inspection exports differ per country. This is where most of our engineering time goes.
| Germany | Strukturmodell and SIS, Maßnahmenplan evaluation, MD quality review exports, BtMVV controlled drugs register, Fachkraftquote reporting, §113c SGB XI personnel assessment data, §87 BetrVG works council pack. |
|---|---|
| Austria | Pflegedokumentation per Länder requirements, GuKG scope-of-practice checks in rostering, Suchtmittelverordnung register. |
| Netherlands | ECD-style client record, Wzd registration for involuntary care, IGJ inspection exports, Kwaliteitskader Verpleeghuiszorg indicators. |
| Ireland | HIQA National Standards evidence, Fair Deal administrative data, interRAI where the provider uses it. |
| United Kingdom | CQC quality statements, Care Inspectorate and CIW equivalents, NHS DSPT alignment for services requiring it. |
What every product shares
One resident record
An allergy recorded once is checked in medication, in the kitchen and in the care plan. There is no second place to update.
One staff directory
Add a carer once. Access, certificate expiry and shift eligibility follow them across every product and every house.
Offline first
Anything done at the point of care works without a connection and synchronises later, holding the true time of the entry.
Immutable audit trail
Nothing is deleted. Corrections appear beside the original with both names and both timestamps.
Five interface languages
German, English, Dutch, Polish and Romanian, with the record itself held in the service's official language.
Export at any time
Full PDF, CSV and FHIR-structured export of everything you have entered, including on the day you decide to leave.
Which two should you start with?
Tell us the country, the size of the service and what went wrong with your last system. We will say which products to take and which to leave.